BOIL WATER NOTICE

Mandatory System Wide City of Asheville Boil Water Notice 10-14-24

The Town of Biltmore Forest has issued a boil water notice.

The City of Asheville Water Resources Department has issued a Boil Water Notice to all customers due to loss of pressure in distribution system pipes and levels of turbidity (particles) in the water.

A Boil Water Notice means there is contamination due to impacts from Hurricane Helene including the potential for untreated water in the distribution system from pipe breaks and levels of turbidity that exceed Safe Drinking Water Act standards initially used to restore water pressure. Your water may look cloudy and/or have a chlorine odor. 

It is Required for customers to vigorously boil tap water for 1 minute before consuming it. Once laboratory testing of the system confirms the possibility of risk is not present, customers will receive notification that the boil water notice has been lifted via the same method you received this notice.     

Where can customers go to get information ?

For further information, please call 828-251-1122, or visit the City of Asheville Website www.ashevillenc.gov/helene. 

Water can be used for flushing toilets, washing hands, laundry and bathing. During bathing please monitor small children to ensure they do not accidentally drink the water.  Infants can be given sponge baths.