Water Services
The Public Works Department is responsible for meter readings, water line maintenance, water meter maintenance/replacement and backflow compliance.
Track Usage Online
Avoid high bills, track usage and sign up for leak alerts. New users visit https://eyeonwater.com and create a new account (have your bill on hand to complete account set up). Returning users visit https://eyeonwater.com and sign in. EyeOnWater is also available as a smartphone app for Android (5.0 and higher) and iOS (9.1 and higher).
Irrigation Systems
All irrigation systems shall have a separate water meter and tap originating from the water main.
Biltmore Forest Backflow (RPZ) Installation Specifications.
Any backflow currently in service that is located below ground will be allowed to remain below ground until the RPZ fails its annual inspection and can not be repaired. If a new backflow device (RPZ) is installed, at any time, it must be installed above ground.
Don't forget to remove your backflow before cold weather to prevent freezing.
Rate Information
Information regarding current water and sewer rates can be found here